This CPD session is designed to allow you to discuss complicated dispensing scenarios with other eye care professionals. Often clinicians have different thoughts when trying to determine the best product or solution for their patients. Within this session you have the opportunity to share your knowledge and learn from other professionals to gain insight for future decision making. We will look at scenarios that give us tough choices when helping patients such as: patient preferences or product knowledge; performance or convenience; cosmetics or acuity; and comparison of products. You will be given a choice of agreeing with the thoughts of one of our presenters or deciding on a different response.

Learning outcomes:

Practitioners will understand how listening to a patient and asking probing questions can help find the best solution for patient’s needs

Practitioners will discuss with other colleagues methods of communicating product or service choice to patients, linking them to the patients individual needs and preferences

Practitioners will use their clinical knowledge and experience to decide the best solution(s) for their patients.