Peer review: From blurry beginnings to clear success - streamlining the contact lens journey
Ready to transform your contact lens fitting process and boost patient satisfaction? In this interactive session, we’ll dive into recent research on new contact lens wearers and uncover the surprising insights about their expectations, emotions and challenges. With over 80% of patients feeling unsure on their fitting day, and nearly 80% wanting to be fitted in three visits or fewer, it’s clear there’s room for improvement. Join us for an engaging mix of case studies, real patient videos, and hands-on discussions where we’ll explore how to create a smoother, faster and more personalised contact lens journey. Learn how to combine clinical expertise with excellent patient care, all while making the process feel seamless and tailored to each patient’s lifestyle. By the end, you’ll walk away with practical tools to make your contact lens fits and aftercares more efficient, effective, and – most importantly – satisfying for both you and your patients.
Learning outcome(s):
Optometrists will be able to communicate effectively with patients to enable a streamlined approach to contact lens fits and aftercares (s.2)
Dispensing opticians will recognise how effective communication with patients enables a streamlined approach to contact lens fits and aftercares (s.2)
Contact lens opticians will be able to communicate effectively with patients to enable a streamlined approach to contact lens fits and aftercares (s.2)
Practitioners will recognise how outcomes from consumer research can be used to improve the process of contact lens fits and aftercare to meet patient expectations (s.5).