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100% Optical Seminar Programme 2024

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Discussion workshop: Reducing the risk of spectacle lens non-tolerance - setting expectations, the key to success

25 Feb 2024
Dispensing Workshop

Practitioners will be presented with different scenarios to analyse potential risk of spectacle non-tolerance, understand the best options and how to recommend products to meet patient expectations. Delegates will also discuss cases of patients returning due to non-tolerance and consider what went wrong and what could have been differently at the time of the dispense to avoid the outcome.

Learning outcomes:

Practitioners will be able to communicate effectively with patients to avoid and resolve cases of spectacle non-tolerance

Practitioners will recognise causes of spectacle non-tolerance and how to avoid them.

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Speakers
Amy Baig, Head of product, education and professional services - Nikon Optical UK
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